Terms and Conditions

Effective Date: [8th November 2024]
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1. Introduction
Welcome to Xlens.io. These Terms and Conditions ("Terms") govern your access to and use of our website and bug reporting services ("Service"). By accessing or using Xlens.io, you agree to comply with these Terms. If you do not agree, please refrain from using our Service.
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2. Use of Service
Our Service is intended for reporting bugs and issues within mobile applications. You agree to use Xlens.io solely for lawful purposes and in accordance with these Terms. Unauthorized access, misuse of the platform, or violation of any applicable laws is strictly prohibited.
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3. User Accounts
To access certain features of our Service, you may be required to register an account. You agree to provide accurate and up-to-date information, maintain the confidentiality of your account, and accept responsibility for any activities under your account. Xlens.io is not liable for any unauthorized access to your account resulting from your failure to secure your credentials.
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4. Client Content
By using Xlens.io, you may upload or submit content ("Client Content") such as bug reports, screenshots, and other data. You retain ownership of all Client Content but grant Xlens.io a worldwide, royalty-free, non-exclusive license to use, reproduce, and process this content for the purpose of providing and improving our Service. Xlens.io will not share Client Content with third parties without your consent, except as required by law.
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5. Privacy and Security
Xlens.io is committed to protecting the privacy and security of Client Content. We implement industry-standard security measures to safeguard the data you submit. However, we cannot guarantee absolute security, and by using our Service, you acknowledge and accept any inherent security risks associated with online data transmission.
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6. Subscription and Billing
Certain features of Xlens.io may require a paid subscription. Subscription fees and billing cycles will be clearly stated during the registration or payment process. Fees are non-refundable except as required by law. You may cancel your subscription at any time, but cancellation will only take effect at the end of the current billing cycle, and no prorated refunds will be issued.
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7. Service Uptime and Support
Xlens.io strives to maintain reliable service availability but does not guarantee uninterrupted uptime. Scheduled maintenance, updates, and unforeseen outages may affect service availability. We offer user support through our helpdesk at [support@xlens.io], but response times are not guaranteed.
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8. Limitations of Liability
Xlens.io and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use the Service. This includes damages for errors, delays, interruptions, loss of data, or inaccuracies in bug reporting.
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9. Disclaimer on Responsibility for Content
Xlens.io does not take responsibility for the content submitted by users. The accuracy, completeness, or reliability of any bug reports or other Client Content is the responsibility of the user submitting the content. Xlens.io disclaims all liability for any actions taken by clients based on information reported through the platform.
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10. Termination of Services
We reserve the right to suspend or terminate your access to the Service if we believe you have violated these Terms, abused the platform, or for any other reason deemed necessary. Termination may occur without prior notice and may result in the deletion of your account and Client Content.
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11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the European Union, without regard to its conflict of law principles.
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12. Modifications to Terms
Xlens.io reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and continued use of the Service constitutes acceptance of the modified Terms.